• Home
  • Latest news
  • Survey reveals Ice Watch customers are happy with its service

Survey reveals Ice Watch customers are happy with its service

A recent survey shows an impressive 99% of Ice Watch’s customers are happy with the service they have received and would recommend it to other organisations.

The poll of over 200 organisations across the UK asked customers what they thought of various elements of Ice Watch’s winter service.

These included the following questions:

  • Overall how do you rate the total Ice Watch service?
  • Would you recommend Ice Watch to others?
  • How would you rate the services Ice Watch provide?

Some of Ice Watch’s largest customers responded including NHS Trusts, hospitals and police services including the Met, whose pavements, car parks and roads must remain slip free at all times.

They, along with retail and business parks and educational establishments were particularly impressed that Ice Watch’s service is intelligent and involves a good deal of strategic thinking and analysis – rather than being ‘just a case of putting down some grit!’

Customers praised Ice Watch’s very professional service, reliability and attention to detail.

Thomas King from ESG Corporate Services Ltd said: ‘I believe you offer a brilliant service and are always on the ball with regards to the need for gritting. It makes our lives easier as you always notify us well in time and always provide an excellent service.’

FMG Group added: ‘The service from beginning to end is very efficient including the admin and invoicing side. I would definitely recommend it to others.’

And another happy client said: ‘It’s an excellent service, we’re always kept well informed. Our contract manager keeps in contact with us regularly and always responds quickly to any queries.’

 

For more information on how Ice Watch can help your company or what services we offer email enquire@icewatch.co.uk or phone 01728 633900.

Latest news

snow-robin-christmas
Will It Be a White Christmas in the UK This Year?

As the festive season approaches, many of us dream of waking up to a blanket of snow on Christmas morning.

Read more
Renewable,Energy,Sun,Light,For,Green,Society
Embracing the UK's Seasonal Elements

As UK weather is influenced by the surrounding waters (Atlantic Ocean, Irish Sea, North Sea and The English Channel), we have a temperate maritime climate. Read more about the UK climate here

Read more
Thermometer on snow shows low temperatures - zero. Low temperatures in degrees Celsius and fahrenheit. Cold winter weather - zero celsius thirty two farenheit.
Embracing the unpredictable: UK spring weather 2024

As we see the UK experience storms, snow and sunshine this springtime, we ask our very own experts where the future of our British weather patterns is leading and how to prepare for more unpredictable cold and wet weather.

Read more
air-pressure-map
Climate vs Weather

Weather refers to the short-term atmospheric conditions we experience daily, while climate describes the long-term patterns of weather over many years, categorised by the Köppen Climate Classification. Understanding both is essential for Ice Watch’s winter maintenance services, which rely on weather forecasts for immediate action and climate data for strategic planning to ensure public safety and operational efficiency.

Read more
Motherwell Shopping Centre - Snow Clearence 02.12.2023
Why business winter maintenance plans are crucial; not only for your people, but your revenue too!

Whatever the weather or season, businesses across the UK must turn their attention to the challenges brought on by colder weather. Snow, ice, and freezing temperatures can create hazardous conditions, not just for the public but within the workplace as well. Implementing a winter maintenance plan is not just a precaution; it’s a planned action that can safeguard employees, customers, and the business itself.

Read more
Saharan-Dust-small
Saharan Dust: What it is and how it impacts the UK

Have you ever wondered why the sky sometimes looks orange or red in the UK? It might be because of Saharan Dust, a natural phenomenon that brings sand and dust from Africa to Europe. Read more to learn what Saharan Dust is, how it travels, and how it affects the weather and the sky in the UK.

Read more
More news